Termini e Condizioni

Termini e Condizioni



Ctra. Valldemossa, km. 7.4 Edif.U Local 12 (Parc Bit)



Tomo 2465 Folio 51 Libro 0 Hoja PM-67804 Inscripción 1



General Information

These Terms and Conditions ("Terms") govern the agreement between Users and Playspace S.L. relating to their use of services offered on the website at URL: http://www.playspace.com (hereinafter Playspace.com).

Playspace S.L. has its registered office at C/ Blaise Pascal s/n Edificio W Planta 3 (Parc Bit) 07121 PALMA DE MALLORCA.

By completing the registration process on Playspace.com, "User" status is given. This implies full and unreserved acceptance of each and every one of the provisions included in the version published by Playspace S.L. from the time at which Users access Playspace.com. Thus, terms may be subject to change, so Users should review them from time to time.

User status also implies full and unreserved acceptance of Playspace.com's Privacy Policy.

The use of certain services offered to users through Playspace.com is subject to its own special terms and conditions (hereinafter, "Special Terms") which, depending on the particular case, may replace, supplement or amend these Terms. Therefore, it is recommended that the User read such Special Terms before using the aforementioned services.

For best results on Playspace.com the following browsers are recommended :

- Google Chrome

- Safari

Free access and use of Playspace.com

The main services Playspace.com offers Users are free of charge. Nevertheless, some services provided by Playspace.com or by third parties through Playspace.com are subject to payment of a fee, in the manner set forth in the relevant Special Terms.

Virtual Currency / Virtual Goods

Services may include virtual currency (hereinafter, "Virtual Currency"), including but not limited to, coins, credit, game tokens, points or other items that may be granted through use of Services or be acquired from Playspace.com's authorised service providers. You must be of legal age in your country of residence to purchase Virtual Currency. The Services may also include virtual, game-specific, digital items ("Virtual Goods") to which Playspace.com may award a licence in exchange for real money or for Virtual Currency. Virtual Currency and Virtual Goods may not be transferred or exchanged and have no value outside of the Services. Virtual Currency and Virtual Goods constitute a licence which allows you to use those aspects of the Services of interest to you. The terms "sell", "sale", "buy", "purchase" or similar terms are used to refer to the acquisition of a licence to use Virtual Currency or Virtual Goods only as part of the Services and do not constitute a transfer of personal or proprietary rights of any kind. Playspace products do not offer "real money gambling" or an opportunity to win real money or prizes.

Playspace S.L., at its sole discretion, may modify or eliminate such Virtual Currency and / or Virtual Goods or the terms and conditions governing the provision of such Virtual Currency and / or Virtual Goods, without liability to you or to third parties for the exercise of such rights. If Playspace S.L. modifies or eliminates Virtual Currency, you must use up all the Virtual Currency remaining balance in your account within 30 (thirty) days from the date of revocation of such Virtual Currency.

You may not transfer or exchange Virtual Currency or Virtual Goods, except as expressly provided by the rules governing the Services. Buying, selling, exchanging or otherwise transferring Virtual Currency outside the Services is prohibited. Any violation of these Terms constitutes an automatic and serious breach of this Agreement, which is prohibited and not valid or enforceable.

Any termination of your user account, termination of rights under this Agreement or termination or change to the Services may cause the termination of use of Virtual Currency and Virtual Goods and you shall not be entitled to receive any credit or reimbursement for such reason.

Personal Information

Users are solely responsible for the information contained in their personal profile. Users are also solely responsible for any data or information they provide when communicating with other users. Obviously, Playspace S.L. cannot exercise thorough control over such information. However, if Playspace S.L. becomes aware that Users are in breach of current legislation, their account shall be terminated immediately.

User Account

To benefit from services and content offered on Playspace.com, Users must create a user account on the internet using social networking websites, or registration via email. You agree to provide, maintain and update true, accurate, current and complete information about yourself according to our registration process requirements. You must not impersonate people or entities or misrepresent your identity or subscription as any other people or entities, including using user names, passwords or other account information, relating to other people, names, appearance, or images. You also agree to promptly notify Playspace of any questions about Billing/Subscriptions, any unauthorised use of your username, password, other account information, or any other security breach known to you. You also agree to sign out of your account at the end of each session.

Subject to applicable law, we may suspend or terminate your account and your ability to use Playspace.com or any part thereof for breach of these terms of use or any special terms relating to a particular service, for copyright infringement or for any other reason.

Communication Between Users

You acknowledge that the chat areas and features offered therein are for public and not private communications, and thus you have no expectation of privacy with regard to anything you write therein. We cannot guarantee the security of any information you disclose through any of these media; you make such disclosures at your own risk.

You are and shall remain solely responsible for anything you write using these media under your username or otherwise therein and the consequences of submitting and posting anything. We assume no responsibility for monitoring these media.

You should also be sceptical about information provided by others. You acknowledge that your use of any recommendation published in any medium is at your own risk. For example: we are not responsible for, and do not endorse, the opinions, advice or recommendations posted or sent by users in the chat room and we specifically disclaim any and all liability in this regard.

We have no obligation to you and therefore we may refuse to publish, submit, remove, modify or otherwise use or take any action with respect to any submissions made by users in Playspace.com's chat areas.

We also reserve the right to display, refuse to publish, remove or edit any submission by users in the chat areas at any time and for any or no reason, including, by way of example only, if your submission does not conform to the Codes of Conduct, at our sole and absolute discretion, without prior notice, although we assume no liability for doing so or for monitoring any of them.

Using Services Offered on Playspace.com

Users agree to use the services offered on Playspace.com in accordance with governing law, these Terms, Special Terms specified for certain services and other legal notices, and instructions to their knowledge, as well as generally accepted morality and decency standards and public order.

To this end, Users shall not use any of the services offered by Playspace.com for purposes that are illegal, or detrimental to the rights and interests of other Users, third parties, or Playspace S.L.
Users understand that practice or success at social casino gaming does not imply future success at "real money gambling."

Playspace's Anti-Spamming Policy

The User agrees not to:

(a) collect data for advertising purposes or to send any kind of advertising material or communications for sales purposes or anything else of a commercial nature.

(b) make data collected from Playspace.com available to third parties for any purpose.

Users or third parties harmed by the receipt of unsolicited messages may report this to Playspace S.L. by sending a message to the following email address: soporte@playspace.com

Intellectual Property

Playspace S.L. or third parties own all trademarks, trade names, logos, distinctive and recognisable signs of any kind that appear on Playspace.com and it may not be construed that use of Playspace.com, access thereto and use of its services grant Users any rights with regard to the aforementioned trademarks, trade names, logos and distinctive and recognisable signs.

Content that is intellectual property of Playspace S.L. or third parties, shall not be deemed to be assigned to you, pursuant to the provisions of these Terms none of the rights that exist or may exist in such content beyond what is strictly necessary for proper use of Playspace.com's services. The only intellectual property rights that are granted to Users are those inherent to the use of Playspace.com's services, with commercial use being prohibited in any form.

Disclaimer of Warranty and Liability

Disclaimer of warranty and liability for Playspace.com's operation and services.

Playspace S.L. does not warrant that there will be availability and continuity of Playspace.com's operation and services. Playspace S.L. shall ensure, wherever possible, that sufficient advance notice is given with regard to interruption that may occur to Playspace.com's operation and services. Neither does Playspace S.L. warrant that Playspace.com and its services are fit for carrying out any specific activity, nor that it is infallible, and particularly but not exclusively, that users can effectively use Playspace.com and its services.

Playspace S.L. disclaims, to the maximum extent permitted by law, any liability for damages of any kind that may be due to the lack of availability or continuity in Playspace.com and its services' operation, or fraud that Users may attribute to Playspace.com and its services, to Playspace.com and its services' fallibility, and particularly but not exclusively, to defects relating to access to webpages that make up Playspace.com.

Disclaimer of warranty and liability for software operation, in relation to content, possibility of viruses and effectiveness of security measures.

Playspace S.L. does not warrant that:

i) there will be an absence of errors or defects in the software and content offered on Playspace.com.

ii) there will be an absence of viruses and / or any other harmful components in both Playspace.com and servers responsible for its maintenance.

iii) the security measures taken by Playspace.com will be completely effective.

Playspace S.L. disclaims, to the maximum extent permitted by law, any liability for damages of any kind that may result from software errors, or content, or the presence of viruses that can cause alterations in computer systems, or Users' electronic documents or files.

Playspace S.L. does not warrant that the content will be legal, reliable or useful. Playspace S.L. disclaims, to the fullest extent permitted by law, any liability for damages of any kind that may result from the transmission, dissemination, storage, availability, receipt, obtaining of or access to content, and particularly but not exclusively, for damages that may result from:

(a) breach of law, morality and generally accepted standards, or the public order, as a result of the transmission, dissemination, storage, availability, receipt, obtaining of or access to content.

(b) infringement of intellectual property rights, trade secrets, contractual commitments of any kind, rights to honour, personal and family privacy and self-image, property rights and all other rights belonging to third parties as a result of transmission, dissemination, storage, availability, receipt, obtaining of or access to content.

(c) engagement in acts of unfair competition and illegal advertising as a result of the transmission, dissemination, storage, availability, receipt, obtaining of or access to content.

(d) content not being truthful, accurate, complete, relevant and / or up-to-date.

(e) unfitness for any purpose and non-fulfillment of expectations produced by the content.

(f) breach, delay in performance, defective performance or termination for any reason of obligations by third parties and contracts with third parties through or in connection with access to the contents.

(g) defects of any kind of content transmitted, disseminated, stored, made available or otherwise transmitted or made available, received, obtained or that which has been accessed through Playspace.com or the services .

Disclaimer of Warranty and Liability for Services Provided by Third Parties through Playspace.com.

Playspace S.L. does not warrant that there will be an absence of viruses or other elements in the services provided by third parties through Playspace.com that may cause alterations in Users' computer systems, nor does it control such an absence.

Playspace S.L. disclaims all liability for damages of any kind that may result from the presence of viruses or the presence of other harmful elements in the services provided by third parties through Playspace.com that may cause alterations in the Users' computer systems.

Playspace S.L. does not warrant that the services provided by third parties through Playspace.com will be legal, reliable or useful. Playspace S.L. disclaims all liability for damages of any kind that may result from the services provided by third parties through Playspace.com.

Disclaimer of Warranty and Liability for the Use of Playspace, Services and Content by Users.

Playspace S.L. does not warrant that Users will use the services and contents of Playspace.com in accordance with these Terms and, where appropriate, with the Special Terms that may apply, or that they will do so in a diligent and prudent manner.

Playspace S.L. disclaims all liability for damages of any kind that may result from the use of services and content by Users, or that may result from lack of truthfulness, validity or authenticity of the information Users provide to other Users about themselves and, in particular, though not exclusively, for damages of any kind that may result from the identity theft of a third party by a User in any kind of communication through Playspace.com.

Reporting Incidents to Playspace

In the event that Users, visitors, or third parties consider that there are incidents or circumstances that show the illicit nature of any content on Playspace.com or its use, they should contact Playspace S.L. through soporte@playspace.com or the contact details listed on Playspace.com and in these Terms, always indicating i.) the reporting User's personal data (name, address, phone number and email address) and ii.) the alleged illegal activity conducted on Playspace.com and their reason for disclosing such illegality .

Withdrawal and Suspension of Services

Playspace S.L. may withdraw or suspend at any time and without notice provision of the services, proceeding to terminate the account of Users who violate the provisions of these Terms.

Term and Termination

The provision of services Playspace S.L. provides through Playspace.com has, in principle, an indefinite term. However, Playspace S.L. is authorised to terminate or suspend the provision of its services at any time, without prejudice to any provisions in this regard in the relevant Special Terms. In any case, if possible, Playspace S.L. shall ensure that advance notice is given of the termination or suspension of any one or all thereof.

Changes of These Terms and Notification to the User

Subject to the provisions of applicable law, at any time, we reserve the right to change (including editing, deletion and / or addition to any part of) these Terms. In the event of a substantial change to these Terms, we shall notify you of such changes by sending an email to the last email address that you provided us, and / or by posting notice of such changes on the website.

Please note that you shall be responsible at all times for updating your personal information in order to provide your current email address. In the event that the last email address you have provided us is not valid, or for any other reason we are unable to deliver the above-described notice to you, our act of sending the email containing such notifications shall nonetheless constitute effective notice of any change described in that notification.


You are responsible for maintaining the confidentiality of your username, password and account, as well as all activities that occur in your account. You agree hereunder to indemnify, defend and hold harmless both Playspace S.L. and our affiliates, respective licensors, licensees, distributors, agents, representatives and other authorized users, retailers, distributors, service providers and suppliers of each of the entities mentioned, and all respective officers, directors, owners , employees, Users, agents, representatives and assignees of the foregoing entities (collectively "Indemnified Parties" ) from and against any and all losses, damages , liabilities and costs (including settlement costs and any legal or other fees or other fees and expenses for investigating or defending any actions or threatened actions ) incurred by the Indemnified Parties in connection with any claim arising out of a breach of these Terms.

Applicable Law

These Terms are governed by Spanish law. For the resolution of any conflicts the parties submit themselves, at their own choice, before the courts of the User's place of residence with express waiver of any other jurisdiction to which they may have recourse. Additionally, as an entity affiliated with CONFIANZA ONLINE and the terms of its Code of Ethics, in the event of disputes relating to online advertising, data protection, child protection and accessibility, the user may resort to extrajudicial dispute resolution from CONFIANZA ONLINE (www.confianzaonline.es).

We make no representation about whether Playspace.com Content is appropriate or available for use in a particular place. Those who choose to access Playspace.com do so on their own initiative and are responsible for compliance with all applicable law, including any relevant local law.


Per quanto concerne il trattamento dei dati personali dei propri Utenti, il Titolare del trattamento adempie sempre alla legislazione vigente in Spagna e, nello specifico, al Regolamento UE n. 2016/679 del Parlamento europeo e del Consiglio del 27 aprile 2016 relativo alla protezione delle persone fisiche con riguardo al trattamento dei dati personali, nonché alla libera circolazione di tali dati e che abroga la direttiva n. 95/46/CE (d'ora innanzi, Regolamento generale sulla protezione dei dati o “RGPD”).

Il Titolare del trattamento tratterà unicamente i dati personali ottenuti mediante i moduli volontariamente compilati dagli Utenti secondi i principi di liceità, lealtà e trasparenza, limitazione della finalità, minimizzazione dei dati, esattezza, limitazione del periodo di conservazione, integrità, riservatezza e responsabilizzazione. 


PLAYSPACE, S.L., con codice fiscale (CIF) B57715054 e sede in Ctra. Valldemossa, km. 7.4 Edif. U Local 12 (Parc Bit), 07121 Palma di Maiorca. Società iscritta nel Registro delle Imprese di Maiorca al foglio n. PM-67804. E-mail di contatto: soporte@playspace.com. 

L'Utente può contattare il responsabile della protezione dei dati del Titolare del trattamento, inviando un'e-mail all'indirizzo dpo@playspace.com o uno scritto all'indirizzo del Titolare del trattamento. 


Il Titolare del trattamento tratta le seguenti categorie di dati degli Utenti: 

Se si accede a titolo di "ospite", il Titolare del trattamento può accedere ai seguenti dati: indirizzo IP, Paese, dispositivo e lingua. 

Se si accede a titolo di "utente", il Titolare del trattamento può accedere anche ai seguenti dati: nome e indirizzo di posta elettronica. 

Se si accede via Facebook, a seconda delle impostazioni di privacy dell'Utente, il Titolare del trattamento può accedere anche alle seguenti informazioni: nome reale, sesso e lista di amici. 

Preferenze: informazioni fornite dall'Utente in merito alle rispettive preferenze (ad es. tipo di prodotti acquistati dal medesimo).

Uso del sito e delle comunicazioni: modalità di utilizzo del nostro sito e informazioni raccolte tramite cookie (l'Utente può consultare in proposito la nostra Politica dei cookie). Alcuni cookie possono incidere sulla privacy dell'Utente, giacché consentono di associarne il contenuto a determinati dati di carattere personale, compresi gusti e preferenze, che il Titolare del trattamento può utilizzare per la creazione di profili di consumo degli Utenti.

Il Titolare del trattamento tratta esclusivamente i dati personali forniti dall'Utente e non, invece, categorie speciali di dati personali. La finalità principale del trattamento dei dati dell'Utente è quella di fornire i servizi esplicitamente richiesti dal medesimo (servizi di social gaming e acquisizione di crediti per giochi). 

Il Titolare del trattamento tratta i dati degli utenti con le seguenti finalità: 

    a) Prestazione dei servizi esplicitamente richiesti dall'Utente, nonché gestione dei rispettivi pagamenti e delle rispettive richieste.

    b) Prestazione di servizi di assistenza e sostegno agli Utenti, notifica di questioni di servizio o gestione di account (ad esempio, ripristino della password, segnalazione di comportamento inadeguato e, ove necessario, notifica di sospensione o cancellazione dell'account dell'Utente). 

    c) Svolgimento di attività commerciali, operative e statistiche che possono essere basate su profili commerciali degli Utenti. 

    d) Consulenza e invio tramite posta elettronica di newsletter informative e altre comunicazioni commerciali in merito al Titolare del trattamento e ai servizi di social gaming. L'Utente potrà opporsi alla ricezione di tale newsletter in qualsiasi momento. L'Utente acconsente esplicitamente alla ricezione di tali e-mail, sebbene possa cancellare la propria iscrizione a tale servizio, (i) facendo clic sul link indicato in qualsiasi comunicazione inviata via e-mail o (ii) mandando un'e-mail all'indirizzo soporte@playspace.com. Tale richiesta di cancellazione non implicherà tuttavia la mancata ricezione di alcune comunicazioni di carattere non commerciale (ad es. i messaggi relativi al rispettivo account). 

La base giuridica del trattamento dei dati degli Utenti da parte del Titolare del trattamento è costituita dal consenso fornito dall'Utente (art. 6.1 a) RGPD). In via sussidiaria, il Titolare del trattamento potrà trattare i dati dell'Utente sulla base giuridica dell'interesse legittimo con finalità di direct marketing. 

La comunicazione dei dati personali da parte dell'Utente è volontaria, sebbene costituisca una premessa contrattuale affinché il medesimo possa ricevere i servizi prestati dal Titolare del trattamento. Pertanto, l'Utente che si oppone a tale notifica non potrà ricevere determinati servizi dal Titolare del trattamento.

L'Utente potrà revocare il proprio consenso in qualsiasi momento senza che ciò incida sulla liceità del trattamento basato sul consenso fornito previamente a tale revoca. 

Il Titolare del trattamento chiederà sempre il consenso dell'Utente e provvederà a informarlo adeguatamente prima di utilizzarne i dati per finalità diverse da quelle descritte nella presente politica sulla privacy. 


Il Titolare del trattamento non comunicherà i dati personali dell'Utente a terzi. Tuttavia, potrà acquistare i servizi di Responsabili del trattamento che si occuperanno di erogare determinati servizi al Titolare del trattamento (ad es. di natura pubblicitaria, amministrativo-contabile, ecc.). 


I dati personali forniti verranno conservati a tempo indeterminato fintanto che l'Utente non ne richieda l'eliminazione. 


L'Utente ha diritto a chiedere conferma del trattamento dei rispettivi dati personali da parte del Titolare del trattamento, nonché ad accedere ai medesimi. 

L'Utente può opporsi al trattamento dei propri dati, compresa la creazione di profili.

L'Utente potrà chiedere al Titolare del trattamento di esercitare i propri diritti di accesso ai dati personali, rettifica, cancellazione, limitazione del rispettivo trattamento, opposizione e portabilità, inviando un'e-mail all'indirizzo dpo@playspace.com, allegando una copia del proprio documento d'identità ufficiale e indicando con chiarezza il diritto che desidera esercitare. Può richiedere i moduli per l'esercizio dei citati diritti, scrivendo al menzionato indirizzo. 

L'Utente può altresì presentare un reclamo dinanzi a un'autorità di controllo.


Per partecipare a qualsiasi servizio offerto dal Titolare del trattamento è necessario avere raggiunto la maggiore età stabilita nella giurisdizione dove si trova l'Utente e godere di piena capacità di agire. 

L'utilizzo di qualsiasi servizio offerto dalla piattaforma è severamente vietato a minorenni e persone inabili, anche tramite l'uso di un account appartenente a un Utente registrato (maggiorenne e abile). 

Sono previsti sofisticati filtri di controllo e personale qualificato per monitorare eventuali attività sospette, sia nelle chat che nelle interazioni all'interno del nostro mondo virtuale. Inoltre, incoraggiamo i nostri utenti a seguire delle norme. Addirittura disponiamo di un programma di monitoraggio basato sulla nostra community. 


Il Titolare del trattamento adotta le misure tecniche e organizzative necessarie a evitare la perdita, il cattivo uso, l'alterazione e il furto dei dati personali forniti, nonché l'accesso non autorizzato ai medesimi; inoltre, desidera garantire un livello di sicurezza adeguato al rischio presente, considerando la stato della tecnologia, le spese di implementazione, la natura, la portata, il contesto e le finalità del trattamento, nonché i rischi variabili in quanto a probabilità e gravità per i diritti e le libertà delle persone fisiche. 

Mentre utilizza i dati personali dell'Utente, il Titolare del trattamento si impegna a rispettarne la riservatezza e a usarli conformemente alla finalità del loro trattamento, nonché ad adempiere il proprio obbligo di conservarli e adottare tutte le misure tecniche e organizzative di sicurezza necessarie per garantire un livello di sicurezza adeguato rispetto al rischio.

Il Titolare del trattamento tiene particolarmente conto dei rischi inerenti al trattamento dei dati, nello specifico a causa della distruzione, perdita o modifica accidentale o illecita dei dati personali trasmessi, conservati o altrimenti trattati, nonché della comunicazione o dell'acceso non autorizzati ai medesimi. 

Il Titolare del trattamento adotta delle misure per garantire che qualsiasi persona agente sotto la sua autorità con accesso ai dati personali dell'Utente possa trattare tali informazioni esclusivamente secondo le istruzioni fornite dal Titolare del trattamento, a meno che non sia obbligata ad agire altrimenti in virtù del Diritto applicabile. 

Ciononostante, qualsiasi trasferimento di dati via Internet corre il rischio di essere intercettato. Playspace non può garantire che ciò non avvenga, per cui in tale eventualità non assume alcuna responsabilità.


Il Titolare del trattamento potrà comunicare con l'Utente via e-mail, scrivendo all'indirizzo di posta elettronica riferito nei rispettivi dati di registrazione, nonché tramite annunci pubblicati sul sito e informazioni fornite sui social network. 

Informeremo gli Utenti di qualsiasi modifica, pubblicando sul sito Playspace una nuova politica sulla privacy, e segnaleremo chiaramente la data di entrata in vigore di qualsiasi modifica di detta politica. 



Ctra. Valldemossa, km. 7.4 Edif.U Local 12 (Parc Bit)



Tomo 2465 Folio 51 Libro 0 Hoja PM-67804 Inscripción 1